Out-Bound &Telemarketing Services

Bigfoot’s out-bound telemarketing services offer effective customer acquisitions as well as outsource lead generation that develops cold call appointment opportunities into warm leads for our clients.

Companies that look for a partner with expertise in out-bound telemarketing find that Bigfoot offers business to business lead generation, sales appointment setting and other outsource cold calling that focuses on driving revenue for our clients

Whether it’s telephone appointment setting, lead verification, or even telephone survey services to source sales opportunities, our team of agents and our expert best practices provides clients with an edge in a competitive sales environment.

Our outsource lead generation programs are more than just cold call appointments; we start with analyzing your customer lead data, assist in composing call scripts, and provide consistent feedback & monitors throughout your program to achieve successful results. Our telephone appointment setting experts and lead verification professionals are highly skilled in qualifying decision makers in a call to communicate your product offering, gauge interest, and convert prospects into warm leads to close sales. Contact us today to learn more about outsource lead generation and appointment setting services

Customer Care Solutions

Bigfoot in-bound customer care and customer support expertise have been developed through years of managing critical client issues and customizing needs. The highest levels of customer service are applied to every call incident, whether it’s Inbound Sales, Direct Response, Helpdesk or Support Hotlines.

Each customer support call is handled efficiently and consistently conveys our client’s core brand values. Our objective is to become a true extension of our client’s operations and overall customer experience. We are vigilant in monitoring the quality and call outcomes to provide feedback not only to our agents, but also to expand our clients’ knowledge base. Understanding that we’re the front line in customer contact, our agents gather consumer feedback, suggestions and cross-sell at each opportunity.

We have provided ongoing support and turnkey project for some of the world’s leading service and product companies, making us ready and experienced to work with your organization.