Business Process Outsourcing (BPO)
Bigfoot develops BPO programs that enable clients to delegate their non-core functions – like telephone survey services, telephone appointment setting, cold call appointments – to a reliable and experienced team while lowering our clients overall operating costs. Our goal is to build seamless operating processes and deliver services to our clients just like an in-house department within their organization.
Our ability and experience in BPO services make us an ideal solution that’s part of our client’s streamlining or expansion strategies. Bigfoot can scale not only in the size of our BPO teams to perform specific tasks, but also in a wide range of the tasks that can be performed over time.
- Transaction processing - Activating new customer accounts or changing the status of existing accounts
- Form and application processing - Integrating with our client’s systems, we work online or on the phone with customers to complete processing procedures
- Transcription and Data Support – Value added data digitalization and entry. We use our customer contact center to verify accuracy and quality assurance.
Accounting and Book Keeping – through online account software we can work on general ledgers and other core finance tasks
